Case StudiesUser engagement analytics case study: how customer behaviour can drive intelligent library decision makingAdey & Eastman-Mullins
Case StudiesEngaging students, shaping services: the changing face of student engagement at The HivePittaway
Research ArticlesIt’s the workflows, stupid! What is required to make ‘offsetting’ work for the open access transitionGeschuhn & Stone
Case StudiesDestroying the silo: how breaking down barriers can lead to proactive and co-operative researcher supportDishman & Stephan
Case StudiesUsage, engagement and impact: evaluating the usage of and measuring impact and engagement with library resources at Leeds Beckett University LibraryCleverley & Heeson
Research ArticlesCultural, ideological and practical barriers to open access adoption within the UK Academy: an ethnographically framed examinationJohnson
Case StudiesResearch cafés: how libraries can build communities through research and engagementStephan
ArticlesThe research cycle and research data management (RDM): innovating approaches at the University of WestminsterChad & Enright
Case StudiesImproving access to e-resources for users at the University of Derby: enhancing discovery systems with Library Plus 2.0Kay
Research Articles‘So, you want me to read for my degree?’: a Universal Design for Learning approach to readingPittaway & Malomo
Case StudiesFrom legacy to next generation: a story of collaboration to push the boundaries of the open source Haplo repository from CayuseEvans et al.
Case StudiesOpen Access+ Service: reframing library support to take research outputs to non-academic audiencesTaylor
Research ArticlesUnderstanding researcher needs and raising the profile of library research supportNickels & Davis